When you are connecting to the license server via a VPN connection, make sure your VPN configuration allows your PC to reach the license server. See How to set up antivirus (AV) exclusions to improve stability and performance of Autodesk software. On the client, verify your antivirus program for blocked programs: See: How to create a FLEXLM_TIMEOUT environment variable. On the client, increase the license retrieval timeout value: How to set exceptions for Autodesk Network License Manager in Windows Firewall. Using the licpath.lic file for Autodesk network license enabled products.īoth on client and server, configure the firewall to allow communication between server and client: See: On the client, verify that the licpath.lic file has the correct content: See
How to specify license servers using the ADSKFLEX_LICENSE_FILE environment variable. On the client, verify the ADSKFLEX_LICENSE_FILE is set properly: See See How to adjust power and sleep settings. In the Power Options control panel, set Change When The Computer Sleeps to Never. Disable sleep mode so the workstation/server never goes to Sleep Mode.Verify that Autodesk Network License Server service is running on the license server system. Refer to how to setup Autodesk Network License Manager articles under See Also section below.Verify you are running the latest version of the Autodesk Network License Manager.Verify the workstation/server is running during working hours.Consult with your system administrator before proceeding. Your Autodesk Account shows "Network" Note: Some tasks below require administrative permissions for your PC and/or the network license server. On first launch, select the Access with Autodesk ID to login and activate your software.Reset the license for your software, see Configure your license.To correct the license type, follow these steps: If "Multi-user" license type was selected by mistake for Single-user licensing, or the software was previously using a multi-user license, the FlexNet License Finder dialog box will appear as the software will be looking for a license server. Your Autodesk Account shows "Autodesk ID" Then, follow the corresponding solutions below. Solution: First, find your License Type following these steps.
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